Shopping With Us

Returns and Exchanges

How long do I have to return an item?

If you are not satisfied with your purchase, you have 30 days from the shipped date to return your order to us for a refund. Item(s) returned are subject to a 25% restocking charge, and the item(s) must be unworn and in resaleable condition.

Delivery Charges are non-refundable.

In order to save you time and ensure your refunds/exchanges are processed quickly and efficiently, please see the returns procedure below.

Faulty Items

Please carefully check your items once they have arrived. Should you receive a faulty/damaged item please email us at info@mikrospin.co.uk stating your Order Number (if applicable) and the nature of the fault.

You have 30 days from the shipped date to return your order.

For faulty items that have been worn/used or returns outside our Returns Policy, please email us at info@mikrospin.co.uk for further assistance. These may be accepted at the discretion of Mikrospin Ltd.

Exchanges

Unfortunately we are unable to process exchanges for items purchased online, you will have to send the item back to us for a refund to be processed, and place a new order for the alternate item.

Returns to Mikrospin Ltd

To return any item(s) purchased online from www.mikrospin.co.uk you will need your Order Receipt Email – We can only refund to the card used for original payment.

To return an online purchase, please send the item(s) to the below address:-

Mikrospin Ltd
Mikrospin House
William Street
Littleborough
Lancashire
OL15 8JP

We recommend you send your return using a secure or trackable method – i.e. Recorded/Special Delivery – and that you retain your proof of postage.

Until we receive your return the items and their condition are your responsibility.

What happens next?

EMAIL CONFIRMATION – We will send you an email to confirm your return has been received and refund processed. Please note returns can take up to 28 days to be processed.

REFUND PROCESSED – Your refund will be credited back via the original method of payment. Please allow up to 3-5 days for your refund to appear on your bank statement. Delivery Charges are non-refundable.